GDPR Policy | View2Book

Last updated: 2024-06-02

1. Introduction

View2Book ("we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website [Your Website URL] (the "Site") and our travel booking services (collectively, the "Services"). We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Data
- Identity Data: First name, last name, username or similar identifier, title, date of birth
- Contact Data: Billing address, delivery address, email address, telephone numbers
- Financial Data: Payment card details (processed securely through our payment provider)
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us
- Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services
- Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses
- Usage Data: Information about how you use our website, products, and services
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences

2.2 Special Categories of Personal Data
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

3. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

- Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated technologies or interactions: As you interact with our Services, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
- Where you have given consent.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent

You can exercise any of these rights by contacting us using the details provided in the "Contact Us" section below.

7. International Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing safeguards.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

9. Third-Party Links

Our Services may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer:

- Email: info@view2book.com

You have the right to make a complaint at any time to the Hellenic Data Protection Authority (HDPA), the supervisory authority for data protection issues in Greece.

However, we would appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.